genRAG.AIBY GETPREMIUMWEBSITE.COM

NEW For hospitals & clinics

An AI receptionist that books patients, day and night.

RAGA and AURA answer your patients by voice or chat, check each doctor's real free slots, collect every detail, let the patient review it, verify their email and confirm instantly with a calendar invite. Your front desk only sees genuine appointments.

  • 24/7, voice and chat
  • English · தமிழ் · हिन्दी · తెలుగు
  • From ₹499/month

AURA · Azurine Hospital live demo

  1. Patient: Can I book with a cardiologist this week?
  2. AURA: Dr. Anitha Raghunathan is free on Thursday 10:00 am or 11:30 am. Which one suits you?
  3. Patient: Thursday 10. Priya Raman, 98765 43210, priya@gmail.com
  4. AURA: And what is the reason for your visit?
  5. Patient: Chest pain when I climb stairs
  6. AURA: Please review: Priya Raman · Thursday 10:00 am · 98765 43210 · priya@gmail.com · Chest pain when climbing stairs. Say Yes or Book, or tell me what to change.
  7. Patient: Yes, book it
  8. AURA: I have sent a 6-digit code to priya@gmail.com. Please type it here to confirm.
  9. Patient: 482 913
  10. AURA: Done! Your appointment with Dr. Anitha Raghunathan is booked for Thursday 10:00 am. The confirmation and calendar invite are on their way.

How a booking works

Six safe steps. Under a minute.

Nothing is booked until the patient has reviewed every detail, said Yes and confirmed their email.

  1. 1. Patient asks

    “I need to see a cardiologist on Friday.” Typed or spoken, in their own language.

  2. 2. Doctor's free slots

    Only times open in that doctor's diary and Google Calendar are offered. Or the first doctor free.

  3. 3. Required details

    Full name, mobile, email and reason for the visit. Nothing is skipped, one question at a time.

  4. 4. Patient reviews

    Everything is read back. Change the time, name, phone, email or reason, then say “Yes” or “Book”.

  5. 5. Email code

    A 6-digit code goes to the email. Only a real, reachable patient can book; no fake or spam slots.

  6. 6. Confirmed

    Booked with the doctor, confirmation from your clinic's own email, invite in the patient's and doctor's calendars.

See it working

Book a real demo appointment

Open a sample website, tap AURA and say “book an appointment”, or use the booking form. Demo doctors, real flow, real email.

Built for the front desk

Fewer calls. Fewer no-shows. No double bookings.

  • Every doctor, their own hours

    Set days and hours per doctor. Share their Google Calendar and clashes are avoided automatically. No double bookings, ever.

  • Voice or chat, 4 languages

    English, Tamil, Hindi and Telugu, spoken or typed. Patients speak naturally: “tomorrow evening”, “நாளை காலை”.

  • Verified before it is booked

    Mandatory details, a review step and an email code mean the front desk only sees genuine appointments.

  • From your own email

    Connect your clinic email (Gmail, Zoho, Outlook or any SMTP). Codes and confirmations come from your address.

  • Front-desk dashboard

    All bookings with reason for visit, came or no-show, cancellations and reminders 24 and 2 hours before.

  • Your website, or ours

    Use a hospital or clinic website from genRAG.AI, or add RAGA and AURA to the website you already have.

The patient sees everything before it is booked

A clear review card with the date and time, name, phone, email and reason, a “Yes, book it” button and one-tap changes. Then a 6-digit code from your clinic's email. It works the same by voice: “change the time to Friday evening”, “yes, I have reviewed”.

  • All five details required, every time
  • Change any detail and review again
  • Booked only after Yes and the email code
  • Code valid 10 minutes, 5 tries, single use
AURA's review card: date and time, name, phone, email and reason, with Yes, book it and change buttons

Start taking bookings today

Included with every genRAG.AI website plan, from ₹499/month. Build and preview free; add your doctors, hours and clinic email in the Bookings tab. Want us to set it up? Our Coimbatore team will do it for you.

Questions clinics ask

What does the patient need to give to book?

Full name, mobile number, email address, the reason for the visit and a date and time from the free slots. AURA or RAGA asks for anything missing, reads everything back for review and books only after the patient says Yes and types the 6-digit code sent to their email.

Can the patient change something before booking?

Yes. At the review step they can say "change the time", "change the email to …" or tap a button for name, phone, email or reason. The assistant updates it and shows the review again.

How does it know when a doctor is free?

Each doctor has their own working days and hours. If the doctor shares their Google Calendar with your clinic's connected account, busy times there are skipped too. Every booking is re-checked at the last moment, so two patients can never get the same slot.

Which languages and voices are supported?

Booking works by voice or text in English, Tamil, Hindi and Telugu. AURA has a female voice and RAGA a male voice; you choose who greets your patients.

Do confirmations come from our clinic?

Yes, once you connect your clinic email in the dashboard (it is tested before it is saved, and the password is stored encrypted). Until then genRAG.AI sends them on your behalf with your clinic name.

Is patient information private?

Bookings are visible only to your clinic's account. Doctors' emails and calendars are never shown to visitors. Codes are stored only as secure hashes and expire in 10 minutes.