Platform Documentation & SOP Manual

genRAG.AI Knowledge Base.

Illustrated procedures, hardware troubleshooting, and step-by-step workflows for subscribers and administrators.

Direct Executive Hotline & Concierge

Need immediate help with your 24K Gold NFC Card?

genRAG.AI by GetPremiumWebsite.com • Ramnagar, Coimbatore, Tamil Nadu, India

Executive Standard Operating Procedure (SOP)

How Cardholder Login Credentials Are Generated & Received

Complete step-by-step procedure for new and existing 24K Gold NFC Cardholders.

Go to Login
01

Card Creation

When you create your profile at /Cards/Create, our platform generates your unique slug, tenant database record, and secure initial access key (e.g. VIP-XXXX-2026).

02

Dual-Channel Delivery

On-Screen: Instantly presented with verified credentials, direct dashboard routing, and QR code.
Email Dispatch: Single-use verification codes and activation links are dispatched directly from support@genrag.ai.

03

High-Security Authentication

Sign in at /Login using your verified 6-digit email OTP, or use one-click Continue with Google or Apple ID. Zero passwords stored.

04

Private Analytics Unlocked

Only authenticated cardholders can view live QR scan counts, NFC tap counters, captured leads, and the Executive Analytics HUD. Public visitors see only your public card profile.

NFC Card & Tap Setup

How to tap against iPhone and Android, best holding angles, and non-NFC fallback via camera QR.

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Aura AI & Knowledge Grounding

Step-by-step SOP on uploading brochures, entering FAQs, and configuring your custom chatbot personality.

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Subscriptions & 7-Day Trial

How profile review, the 7-day free trial, INR billing intervals, and card replacement work.

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Leads & Excel (.xlsx) Export

Accessing received contact inquiries, status management, and exporting clean spreadsheets to your CRM.

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Multi-Tenant Privacy & RAG Isolation

Architectural documentation on how your data, documents, and leads are cryptographically isolated.

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Subscriber Dashboard SOPs

Complete illustrated walkthroughs for updating your bio, services, brochures, and YouTube video embeds.

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